Pre-ordering and crowd funding music platform.
Pre-ordering and crowd funding music platform.
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Terms & Conditions

General Terms and Conditions
Acceptance of Terms:

 

Terminology

DNR Music is an online pre-ordering & crowdfunding platform which has been created by artists for artists and their fans.  Our service connects the artist with their fans and supports them to work together, with fans, which we refer to as 'pledgers' contributing to the funding of a project, such as the recording/production costs of an independent musician’s and artists (both referred to as the ‘Artist’) work.

The 'service' that we provide, is operated from the website www.dnrmusic.net. The use of the DNR Music Service by an Artist to raise money from Pledgers shall be referred to as a ‘campaign’.
To participate in the service, you must read and accept all of the terms and conditions of this agreement.
Artists are also subject to the terms and conditions in Supplemental Terms and Conditions – Artists, which is incorporated by reference into this agreement. DNR Music may modify the terms of this agreement, in our sole discretion, by posting amended terms to the dnrmusic.net website. Your continued use of the service indicates your acceptance of the amended agreement.
Participation: Your participation in the Service may require that you supply certain personal information to DNR Music. Any and all information you supply must be full, complete, and accurate. You are required to maintain and update this information to keep it current, complete and accurate.
Personal information supplied will be subject to DNR Music Privacy Policy, which is incorporated by reference into this agreement. By using the Site or the Service, you are consenting to have your personal data transferred to and processed in the United States.
Responsible Use: As a condition of participation in the Service you will not use the Services for any purpose that is unlawful or prohibited by these Terms of Service, or any other purpose not reasonably intended by DNR Music. Further, your use of the Service will be in conformity with the DNR Music Code of Conduct, which is incorporated by reference into this agreement.
DNR Music may remove any content or account at any time for any reason at its sole discretion.
Abuse: To report any abuse of the Service please use the contact form at: http://www.DNR Music.com/site/contact
Content: All postings, messages, text, files, images, photos, video, sounds, or other materials (‘Content’) posted on, transmitted through, or linked from the Service, are the sole responsibility of the person from whom such content originated. You are entirely responsible for any item of Content that you post, email or otherwise make available via the Service. DNR Music does not control, and is not responsible for any content made available through the Service, and by using the Service you may be exposed to Content that is offensive, indecent, inaccurate, misleading, or otherwise objectionable. DNR Music makes no representation or warranty as to the accuracy, completeness or authenticity of the information contained in such Content. You must evaluate, and bear all risks associated with, the use of any Content or any reliance on said Content, and in no circumstances will DNR Music be liable in any way for any Content or for any loss or damage of any kind incurred as a result of the use of any Content made available via the Service. Any funds generated for charitable or other causes promoted via any Content by the Artist may be used at the sole discretion of the Artist. You acknowledge that DNR Music does not pre-screen or approve Content, but that DNR Music shall have the right (but not the obligation) in its sole discretion to refuse, delete or move any Content that is available via the Service for any reason.
Trademark and Copyright: DNR Music.com Limited, DNR Music, DNR Music.com, the DNR Music logo, and other names, logos, icons and marks identifying DNR Music products and services are trademarks of DNR Music.com Limited and may not be used without the prior written approval of DNR Music.com Limited. All rights not expressly granted in this agreement are reserved.
Payments & Dispatch: Terms Applicable to All DNR Music Payments
In order to make a purchase you must be over 18 years of age and possess an acceptable valid credit or debit card issued by a bank acceptable to us.
When placing an order, you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the purchase items such as concert tickets, books, albums, videos, t-shirts and other goods both physical and digital (Merchandise).
Dispatch times for Merchandise may vary according to availability and no guarantees or representations are made as to delivery times.
The Artist is responsible for setting the date on which the deliverables will be satisfied (the ‘Fulfillment Date’) if applicable.
The Fulfillment Date is displayed on the checkout page of each Store Front Campaign.
We will confirm to you when the Merchandise which you ordered have been dispatched to you by the Artist. However, delivery times may vary depending on the territory in which the Pledger resides.
If the Artist anticipates that Merchandise due to a Pledger will not be sent by the Fulfillment Date, you will be notified of the delay in delivery and informed of the new Fulfillment date (the Pledger will be entitled to a full refund in relation to any Merchandise not dispatched).
Whilst we try and ensure that all details, descriptions and prices which appear on the website are accurate, errors may occur. If we discover an error in the price of any Merchandise which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel and you have already paid for the Merchandise, you will receive a full refund.
Where applicable, prices are exclusive of VAT at the prevailing rate.
Unless otherwise noted in the item description and/or project disclaimer, Shipping & Handling costs will be charged when you place an order. Shipping & Handling costs are displayed where applicable and included in the total price you pay at checkout.
The Pledger shall be solely responsible for any customs, excise tax and import fees incurred in relation to any Merchandise order.
All orders are subject to availability. All prices advertised are subject to change. We retain the right to refuse any order made by you.
It is your obligation to keep delivery information for order up to date. Refunds will not be given for orders shipped to the wrong address.
Terms Applicable Crowdfunding Project Payments
DNR Music and its payment partners may authorize or reserve a charge on your credit card (or other payment method) for any amount up to the full amount of your Pledge, at any time between the making of the Pledge and the collection of funds.
You may cancel your Pledge at any time prior to us notifying you that the Crowdfunding Campaign has reached its Pledge Target by logging onto the DNR Music website and going to the ‘Orders’ section and clicking ‘See pledge details’. If the Crowdfunding Campaign has reached its Pledge Target, then click ‘Contact us about this pledge’ to request a cancellation.
Once a Crowdfunding Campaign has reached its Pledge Target, any refunds given to a Pledger are at DNR Music’s sole discretion. Where a refund is given, the refunds will be credited to the original method of payment, and can take 3 to 4 working days to process.
Due to anti-money laundering regulations DNR Music will only refund funds back to the original credit or debit card used to make the Pledge.
Responsibility for fulfilling the Crowdfunding Campaign lies entirely with the Artist, and Pledgers make Pledges entirely at their own risk. We do not represent that Pledges will be used as described by an Artist and DNR Music will not be responsible for the failure by an Artist to meet any commitments in relation the Crowdfunding Campaign or for the misuse of Pledges by the Artist.
DNR Music may, at its sole discretion, refund Pledgers for exclusives not received and incomplete Projects.
DNR Music will engage in commercially reasonable efforts to collect monies committed by Pledgers, however DNR Music does not guarantee that it will collect the full amount of money committed by Pledgers.
DNR Music reserves the right to terminate a Crowdfunding Campaign and refund all Pledgers payments at any time for any reason.
Terms Applicable to Non-Target Project Payments
As well as Crowdfunding Campaigns, you may pre-order or immediately purchase items (Order). The Artist’s Store Merchandise, which may be immediately purchased and some which can only be pre-ordered. Each Artist’s Store shall specify which Merchandise can be purchased immediately indicated by Buy or Order buttons and which needs to be pre-ordered indicated by Pre-Order buttons.
Dispatch times for immediate purchase Merchandise without a Fulfillment Date may vary according to availability and no guarantees or representations are made as to delivery times.
Termination: DNR Music may terminate or suspend any and all Services, and your DNR Music account, immediately and without prior notice or liability, if you breach any of the terms or conditions of the Terms of Service. Upon termination of your account, your right to use the Services will immediately cease. If you wish to terminate your DNR Music account, you may simply discontinue using the Services, or contact DNR Music through http://www.DNR Music.com/site/contact (all termination request will be completed within 30 days). All provisions of the General Terms and Conditions which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnities and limitations of liability.
Disclaimer of Warranties:
You expressly agree that use of the services and/or any other content you download from DNR Music is at your sole risk and that you will be solely responsible for any damage to you computer system or loss of data that results from the download of files, software, services and/or other content you download from DNR Music are provided on an 'as is' basis.  DNR Music expressly disclaims any and all warranties of any kind, whether express, implied, statutory or otherwise, including, but not limited to the implied warranties of merchant-ability, fitness for a particular purpose and non-infringement.  DNR Music makes no warranty that the software, services and/or any other content you download from DNR Music will meet your requirements, or that the software or service will be uninterrupted, timely, secure, or error free; nor does DNR Music make any warranty as to the results that may be obtained from the use of the service or as to the accuracy or reliability of any information obtained through the service or that defects in the software will be corrected.
Limitation of Liability:
In no event will DNR Music, or it's Directors, Employees or  Agents be liable to you or any third person for any indirect, consequential, exemplary, incidental, special or punitive damages, including for any lost profits or lost data arising from your use of the service, any platform applications or any of the site content or or other materials on, accessed through or downloaded from the service, even if DNR Music is aware, or has been advised of the posibility of such damages notwithstanding anything to the contrary contained herein, DNR Music's liability to you for any cause whatsoever, and regardless of the form of the actio, will at all times be limited to the amount pay, if any, by you to DNR Music for the service, but in no case will DNR Music's liability to you exceed £200.  You acknowledge that if no sums are paid to DNR Music for the service, you shall be limited to injunctive relief only, unless otherwise permitted by law, and shall not be entitled to damages of any kind from DNR Music, regardless of the cause of action.
Nothing in these terms will exclude or limit our liability for fraud, death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.
External Links: DNR Music may provide links to other websites or resources, however DNR Music is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any Content, advertising, products or other materials on or available from such sites or resources.
You further acknowledge and agree that DNR Music shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource.
Indemnity: You agree to indemnify and hold DNR Music, its subsidiaries and affiliates, and each of their directors, officers, agents, contractors, partners and employees, harmless from and against any loss, liability, claim, demand, damages, costs and expenses, including reasonable attorney’s fees, arising out of or in connection with any content, any third party content you post or share on or through DNR Music, your use of the Service or DNR Music, your conduct in connection with the Service or DNR Music or with other users of the Service or DNR Music, or any violation of this Agreement, any law or the rights of any third party.
Entire Agreement: This agreement constitutes the entire agreement between you and DNR Music regarding the use of the Service, superseding any prior agreements between you and DNR Music relating to the Service.
The failure of DNR Music to exercise or enforce any right or provision of this agreement shall not constitute a waiver of such right or provision in that or any other instance.
If any provision of this agreement is held invalid, the remainder of this agreement shall continue in full force and effect.
If any provision of this agreement shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed sever-able from this agreement and shall not affect the validity and enforce-ability of any remaining provisions.
No variation to this agreement will be binding upon DNR Music unless it is made in writing and signed by a director or officer of DNR Music.
Governing Law and Jurisdiction: These terms and conditions shall be governed by and construed in accordance with English law, without regard to its conflict of laws principles.
Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.
You waive any claim that any a legal proceeding (including any tort claim) brought in accordance with this clause has been brought in an inconvenient forum or that the venue of that proceeding is improper.
Supplemental Terms and Conditions – Artists
DNRMusic.net Limited (‘DNR Music’) is an online service that facilitates music fans (a ‘Pledger’) contributing to the recording costs of independent musician’s (the ‘Artist’) music and also (optionally) to contribute to a charity designated by the Artist (the ‘Charity’) (collectively, the ‘Service’).
The Service is operated from the website www.DNR Music.com.
The use of the DNR Music Service by an Artist to raise money from Pledgers shall be referred to as a ‘Campaign’. These Supplemental Terms and Conditions govern the relationship between DNR Music and an Artist in relation to the Service.
Signing up: In signing up to use the Service, or during their Campaign, Artists may be requested to provide information to DNR Music relevant to their Campaign.
Artists will provide this information promptly and in good faith, and provide all other assistance and information reasonable requested by DNR Music.
Payments:
DNR Music will deduct its fee before transmitting the proceeds of a Campaign (Crowdfunding or Store Front) to you.
Our standard rate of commission begins at 15% of the gross amount of the Target Pledge in relation to Crowdfunding Campaigns and begins at 20% of each payment in relation to Store Front Campaigns.
International payments and certain payment methods may give rise to higher payment processing costs.
We will ensure that your proceeds from a Campaign are not lower than agreed on account of payment processing costs.
Prior to having received any payment from DNR Music in relation to any Campaign, you may cancel the Campaign at any time (DNR Music shall be responsible for any refunds due to the Pledger).
However, if you have received payment from DNR Music in relation to a Campaign you wish to cancel you are solely responsible for any refund that may be due to Pledgers up to the total amount received from DNR Music by you in relation to that Campaign.
Some Pledges cannot be collected (for instance, when a Pledger’s credit card expires before a Pledge has been paid in full, and they do not provide updated payment information).
Although, DNR Music will make reasonable attempts to contact a Pledger whose payment method is declined in order to rectify the issue, in such circumstances we cannot guarantee that the amount of the Pledge you receive will be exactly equal to the Target Pledge minus DNR Music’s fee.
We do not make any guarantees with respect to the timing of receipt of funds, which may be subject to payment processing or other delays.
Do not take any actions in reliance on the receipt of funds until you are in receipt of cleared funds.
In relation to Crowdfunding Campaigns:
DNR Music shall transfer to the Artist 60% of the Pledge Target, net 30 days following the later of:
The Campaign reaching its Pledge Target;
DNR Music receiving 100% of the Pledge Target in cleared funds; and
The Artist making available for public consumption the project to which the Campaign and pledges relate.
The remaining 25% (of the set target amount) due to the Artist (Retained Funds) shall be paid to the Artist upon the Artist’s successful upload of the digital core component to be released to the Pledgers.
In the event that there is no core digital content to be released by the Artist, the Retained Funds shall be paid to the Artist in accordance with a pre-determined schedule agreed by both DNR Music and the Artist.
Once the project has completed the two week hold, it moves to a completed state. The remaining funds will be paid out during the 2nd payment cycle after the project achieves the completed state.
In relation to Store Front Campaigns:
DNR Music shall transfer to the Artist 51% of the proceeds of each Merchandise, on net 30 days following the later of:
The fulfillment date (being the date on which the Artist has committed to provide the relevant Merchandise); and DNR Music receiving 100% of the proceeds of the Merchandise in cleared funds.
Once the project has completed the two week hold, it moves to a completed state. The remaining funds will be paid out during the 2nd payment cycle after the project achieves the completed state.
If the Artist wishes to receive payments other than as detailed above (Special Payment Request), DNR Music will assess each Artist request and will have sole discretion to decide whether the request is complied with.
An Artist must send the Special Payment Request to the campaign manager the week before he hopes to be paid the requested funds.
DNR Music shall assess the request on, among other things, the total number of Merchandise due to be fulfilled versus the total Campaign funds left in balance.
Withdrawal before Pledge Target: Artists may at any time before reaching their Pledge Target, but always on 30 days’ notice, withdraw from the Service and terminate their Campaign by contacting DNA Music here: http://www.DNR Music.com/site/contact and providing details of their reasons.
Withdrawal after Pledge Target: Artists who have reached their Pledge Target are committed to completing and recording and distributing their album.
If for any reason this is not possible the Artist must immediately inform DNR Music of this fact, and cooperate fully and in the utmost of good faith with DNR Music to address this situation in a way that is consistent with the interests of DNR Music, the Artist, and involved Pledgers.
Disbursement of Pledged Monies: Monies collected by DNR Music for a Campaign will be held on account for the Artist. DNR Music will immediately make any Charitable Contributions required by the Campaign in the Artist’s name, and then disburse funds to cover the Artist’s recording and associated expenses (including DNR Music’s fee for running the Campaign) directly to the service providers involved.
The Artist and DNR Music will agree together on which services providers are suitable for the Artists Campaign requirements, and DNR Music shall contract directly with these service providers for the Artists requirements.
If DNR Music has reason to believe that Artist will not complete their Campaign obligations DNR Music may cease to disburse funds for the Artist, and require that the Artist enter into discussions with DNR Music to address DNR Music’s concerns regarding the completion of the campaign obligations.
If the Artist and DNR Music are unable to reach a satisfactory agreement regarding the outstanding campaign obligations of the Artist DNR Music may terminate the Campaign and refund monies to Pledgers of the Campaign in proportion to the amounts remaining in the account for the Campaign. Interest on all funds held shall accrue to the benefit of Pledge Music
Charge-Backs and Refunds: If, for any reason, DNR Music is required to refund monies to Pledgers of a Campaign, the Artist will fully compensate DNR Music for the amount refunded as well as any associated costs, including but not limited to transaction or administrative costs.
Intellectual Property: Artist shall fully own all the intellectual property to all publishing’s and recordings they create through or result from their Campaign. Artist grants to DNR Music a non-exclusive, worldwide, royalty free license to reproduce, digitally distribute, and publicly perform the recordings (as well as any underlying musical compositions) created or contributed by the Artist as part of the Campaign via any means developed, owned, or controlled by DNR Music or its partners solely for the purposes of promoting the Artist’s Campaign or DNR Music.
Artist also grants to DNR Music a non-exclusive, worldwide license to (i) to reproduce, display and distribute any artwork, photographs supplied by the Artist, liner notes, metadata, track data lyrics and editorial content relating to the recordings, and (ii) to use the name (including professional name(s)), likeness, performances, photographs, and biographical material of each performer, producer, and songwriter featured on a recording, in connection with promoting the Artist’s Campaign or DNR Music.
Notwithstanding the foregoing, Artist acknowledges and agrees that DNR Music’s business model may involve free promotional downloads and/or streams of recordings.
Representations, Warranties and Indemnities: Artist hereby warrants and represents that: (i) It has the right and power to enter into and fully perform all of its obligations under this Agreement; (ii) It has the authority and right to provide DNR Music with the rights granted herein; (iii) DNR Music’s exercise of the rights granted herein will not infringe upon any copyright, trademark, right of publicity, moral right or other proprietary, intellectual property, contractual or other right of any person anywhere in the world; (iv) Neither the recordings, nor any other content provided to DNR Music by the Artist violate any applicable laws or regulations, including, without limitation, defamation and obscenity laws; (v) The recordings do not include any unlicensed samples or interpolations, Artist shall have the sole responsibility to ensure, as necessary, that all recordings are fully licensed; (vi) No agreement of any kind entered into by Artist does or will interfere in any manner with DNR Music’s complete performance of this Agreement, or with the rights granted to DNR Music herein; and (vii) DNR Music shall not be required to make any payments to third parties in connection with exploitation of the Masters, Controlled Compositions or Content here-under. Artist will defend, indemnify, and hold harmless DNR Music, its parents, subsidiaries, affiliates, and their respective directors, officers, employees, and agents, with respect to any claim, demand, cause of action, or debt or liability brought by or claimed by any third party, including attorneys’ fees, to the extent that any such claim is based upon or arises out of a breach of any of Licencor's representations, warranties, covenants, or obligations.
Tax or other financial obligations: Artist will be fully responsible for any taxation or other financial obligations arising out of its participation in the service.
If, for any reason, DNR Music is required to pay any monies relating either directly or indirectly to an Artist’s campaign, Artist shall fully reimburse DNR Music for those amounts within 30 days of being informed of these payments.
Code of Conduct
Principles: DNR Music.com Limited (‘DNR Music’) is an online service that facilitates music fans (a ‘Pledger’) contributing to the recording/production costs of independent musicians (the ‘Artist’) music and also (optionally) to contribute to a charity designated by the Artist (the ‘Charity’) (collectively, the ‘Service’).
In order to facilitate this, we require that all users of the Service abide by this Code of Conduct. DNR Music may modify the terms of this Code of Conduct, in our sole discretion, by posting amended terms to the DNR Music.com website. Your continued use of the Service indicates your acceptance of the amendments.
  • When using the Service activities that are not permitted include, but are in no way limited to, the following:
  • to act in an abusing or threatening way;
  • to intimidate or impersonate anyone;
  • any illegal acts;
  • any infringement of intellectual property rights;
  • any commercial activities not approved in writing by DNR Music
  • You will not to post, email, or otherwise make available Content:
  • that is unlawful, harmful, threatening, abusive, harassing, defamatory, libelous, invasive of another’s privacy, or is harmful to minors in any way;
  • that is pornographic;
  • that harasses, degrades, intimidates or is hateful toward an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability;
  • that impersonates any person or entity, including, but not limited to, a DNR Music employee, or falsely states or otherwise misrepresents your affiliation with a person or entity;
  • that includes personal or identifying information about another person without that person’s explicit consent;
  • that is false, deceptive, misleading, or deceitful;
  • that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party, or Content that you do not have a right to make available under any law or under contractual or fiduciary relationships;
  • that constitutes or contains ‘affiliate marketing,’ ‘link referral code,’ ‘junk mail,’ ‘spam,’ ‘chain letters,’ ‘pyramid schemes,’ or unsolicited commercial advertisement;
  • that constitutes or contains any form of advertising or solicitation;
  • that includes links to commercial services or web sites;
  • that advertises any illegal service or the sale of any items the sale of which is prohibited or restricted by any applicable law;
  • that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
  • that disrupts the normal flow of dialogue with an excessive amount of Content (flooding attack) to the Service, or that otherwise negatively affects other users’ ability to use the Service; or
  • that employs misleading email addresses, or forged headers or otherwise manipulated identifiers in order to disguise the origin of Content transmitted through the Service.
  • You agree not to:
  • contact anyone who has asked not to be contacted;
  • ‘stalk’ or otherwise harass anyone;
  • collect personal data about other users for commercial or unlawful purposes;
  • use automated means, including spiders, robots, crawlers, data mining tools, or the like to download data from the Service – unless expressly permitted by DNR Music;
  • post irrelevant Content, repeatedly post the same or similar Content or otherwise impose an unreasonable or disproportionately large load on our infrastructure;
  • attempt to gain unauthorized access to DNR Music’s computer systems or engage in any activity that disrupts, diminishes the quality of, interferes with the performance of, or impairs the functionality of, the Service or DNR Music website; or
  • use any form of automated device or computer program that enables the submission of postings on DNR Music without each posting being manually entered by the author thereof (an ‘automated posting device’), including without limitation, the use of any such automated posting device to submit postings in bulk, or for automatic submission of postings at regular intervals, or engage in any other acts which could be considered ‘gaming the system’
Privacy Policy - Who we are!
DNR Music.com LTD is a direct-to-fan sales and social platform that provides a unique experience between artists and fans.  
We provide target campaign services, album and merchandise pre-sales, and retail options for the artist to market their unique brand to their fan-base.  
We collect personal information from the customer to provide user accounts, order placement, management, shipping, and social interaction on https://DNR Music.com .  
We also send periodic marketing email messages to our customers, as do our artist and label partners.
Our compliance representatives can be contacted directly here:
The personal data we would like to collect from you is:

Personal data type:

Source

First and last name, full address,
and phone number

Customer supplied

Credit card

Customer supplied

IP address

Customer supplied

Email address

Customer supplied

Website URL

Customer supplied

Birthdate

Customer supplied

Sex

Customer supplied

Facebook Profile (If logged in via Facebook)

  - Email address

  - User profile ID

  - Public profile

  - Friend list

  - Birthday

  - Likes

Facebook supplied

The personal data we collect will be used for the following purposes:
  • Email marketing
    • Periodic marketing emails from DNR Music.com LTD.
    • Periodic contest emails from DNR Music.com LTD.
    • Periodic emails from artists and/or labels who are contracted data processors for DNR Music.com LTD.
  • Order and shipment processing
    • Status and processing email notifications.
    • Customer service email communications.
    • To pick, pack, and ship customer orders.
    • Payment and refund processing.
Our legal basis for processing for the personal data:
  • We obtain consent from the customer to allow processing of their personal data ( GDPR Article 6(1)(a) )
Consent
By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purposes identified.
Consent is required for DNR Music.com LTD to process both types of personal data, but it must be explicitly given. Where we are asking you for sensitive personal data, we will always tell you why and how the information will be used.
You may withdraw consent at any time by contacting us on our website at https://DNR Music.com/gdpr.
Once we receive your request, we will process it accordingly and notify you.  
Disclosure
DNR Music.com LTD will not pass on your personal data to third parties without first obtaining your consent. The following third parties will receive your personal data for the following purpose(s) as part of the processing activities:

Third country (non-EU)/international organisation

Retrieve a copy of the safeguards in place here:

Purpose

Data Protection Contract in place?

BlueSnap

https://home.bluesnap.com/privacy-policy/

Payment Processing

N/A

Paypal

https://www.paypal.com/us/webapps/mpp/ua/privacy-full#9

Payment Processing

N/A

Iterable

https://iterable.com/privacy-policy/

Email Marketing

N/A

Antavo

https://antavo.com/legals/privacy/

Contests and Giveaways

N/A

SendGrid

https://sendgrid.com/policies/security/

Transactional Email

N/A

Zendesk

https://www.zendesk.com/company/customers-partners/eu-data-protection/

Customer Support

N/A

Packsmart

https://www.packsmartltd.com/

Shipping

Yes

Bandwear

http://bandwear.com/privacy-policy/

Shipping

Yes

Remedy

https://www.remedy.uk.com/

Shipping

Yes

BubbleUp

Under data protection contract

Shipping

Yes

The ConneXtion

https://www.theconnextion.com/privacyPolicy.cfm

Shipping

Yes

KillThe8

Under data protection contract

Shipping

Yes

Isotope

Under data protection contract

Shipping

Yes

KingsRoad

https://www.kingsroadmerch.com/privacy/

Shipping

Yes

Artists and Labels

Data protection contacts for data-processors

Shipping / Email Marketing

Yes

Retention period
DNR Music.com LTD will process personal data and store the personal data for the up to 5-years based on the following categories:

Purpose

Timeframe

Reason

Google Analytics

4 years

Improve customer experience

DNR Music.com Shipping Addresses

3 years

Process customer orders

DNR Music.com Transaction History

1 year

Process customer orders

DNR Music.com Download Log

5 years

Process customer orders

Facebook User Data

5 years

Recommendations to customers

Your rights as a data subject
At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:
  • Right of access – you have the right to request a copy of the information that we hold about you.
  • Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
  • Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
  • Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
  • Right of portability – you have the right to have the data we hold about you transferred to another organisation.
  • Right to object – you have the right to object to certain types of processing such as direct marketing.
  • Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
  • Right to judicial review: in the event that DNR Music.com LTD refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain.
All of the above requests will be forwarded on should there be a third party involved in the processing of your personal data.
Complaints
In the event that you wish to make a complaint about how your personal data is being processed by DNR Music.com LTD (or third parties), or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and DNR Music.com LTD’s data protection representatives.
The details for each of these contacts are:

Supervisory authority
contact details

DNR Music Compliance
contact details

Contact Name:

Information Commissioner's Office

ATTN: Compliance

Address:

Wycliffe House

1460 Broadway

Water Lane

DNR Music / 12F

Wilmslow

New York, NY 10036

Cheshire

SK9 5AF

Email:

https://ico.org.uk

compliance@DNR Music.com

Telephone:

0303 123 1113

(914) 222 5719

Personal data
Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:
‘any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person’.
How we use your information
This privacy notice tells you how we, DNR Music.com LTD, will collect and use your personal data.  
When signing up with the Service you will be asked to supply information which may include your name, address, telephone number, email address, credit card details, date of birth, or other information.
When using the Service, we may collect your browser type, OS type, IP address. We also store certain information in your browser called ‘cookies’.
We use session ID cookies to confirm that users are logged in.
These cookies terminate once the user closes the browser.
By default, we use a persistent cookie that stores your login ID (but not your password) to make it easier for you to login when you come back to the Service. You can remove or block this cookie using the settings in your browser if you wish to disable this convenience feature.  
We will also use your personal information for order processing, shipment processing, and customer support.  
From time to time your information will be used for email marketing purposes by DNR Music.com LTD and our third-party suppliers.
Why does DNR Music.com LTD need to collect and store personal data?
In order for us to provide you with order processing, shipment processing, and customer support we need to collect personal data.
In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.
In terms of being contacted for marketing purposes DNR Music.com LTD asks for your consent as you sign up for service.
Will DNR Music.com LTD share my personal data with anyone else?
We may pass your personal data on to third-party service providers contracted to DNR Music.com LTD in the course of dealing with you.
Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfill the service they provide you on our behalf.
This may include order processing, shipment processing, customer support, analytics, and/or email marketing.
When they no longer need your data to fulfill this service, they will dispose of the details in line with DNR Music.com LTD’s procedures.
If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your consent, unless we are legally required to do otherwise.
How will DNR Music.com LTD use the personal data it collects about me?
DNR Music.com LTD will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR).
We will endeavor to keep your information accurate and up to date, and not keep it for longer than is necessary. DNR Music.com LTD is required to retain information in accordance with the law, such as information needed for income tax and audit purposes.
How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices.
Personal data may be held in addition to these periods depending on individual business needs.
Under what circumstances will DNR Music.com LTD contact me?
Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions.
Moreover, the information you provide will be subject to rigorous measures and procedures to minimize the risk of unauthorized access or disclosure.
Can I find out the personal data that the organisation holds about me?
DNR Music.com LTD at your request, can confirm what information we hold about you and how it is processed.
If DNR Music.com LTD does hold personal data about you, you can request the following information:
  • Identity and the contact details of the person or organisation that has determined how and why to process your data. In some cases, this will be a representative in the EU.
  • Contact details of the data protection officer, where applicable.
  • The purpose of the processing as well as the legal basis for processing.
  • If the processing is based on the legitimate interests of DNR Music.com LTD or a third party, information about those interests.
  • The categories of personal data collected, stored and processed.
  • Recipient(s) or categories of recipients that the data is/will be disclosed to.
  • If we intend to transfer the personal data to a third country or international organisation, information about how we ensure this is done securely. The EU has approved sending personal data to some countries because they meet a minimum standard of data protection. In other cases, we will ensure there are specific measures in place to secure your information.
  • How long the data will be stored.
  • Details of your rights to correct, erase, restrict or object to such processing.
  • Information about your right to withdraw consent at any time.
  • How to lodge a complaint with the supervisory authority.
  • Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.
  • The source of personal data if it wasn’t collected directly from you.
  • Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.
What forms of ID will I need to provide in order to access this?
DNR Music.com LTD accepts the following forms of ID when information on your personal data is requested:  Passport, driving licence, birth certificate, utility bill (from last 3 months), current vehicle registration document, bank statement (from last 3 months), rent book (from last 3 months).
Contact details of the compliance team:

Contact Name:

ATTN: Compliance

Address:

1460 Broadway

DNR Music / 12F

New York, NY 10036

Email:

compliance@DNR Music.com

Telephone:

(914) 222 5719

 
Principles: DNR Music.com Limited (‘DNR Music’) is an online service that facilitates music fans (a ‘Pledger’) contributing to the recording costs of independent musicians (the ‘Artist’) music and also (optionally) to contribute to a charity designated by the Artist (the ‘Charity’) (collectively, the ‘Service’).
To achieve this aim DNR Music collects and processes certain personal information (the ‘Personal Information’). DNR Music may modify the terms of this Privacy Policy, in our sole discretion, by posting amended terms to the DNR Music.com website and sending an update email to all customers.
Your continued use of the Service indicates your acceptance of the amendments.
Abuse: Any improper collection or misuse of information provided on DNR Music is a violation of DNR Music’s General Terms and Conditions and should be reported here: http://www.DNR Music.com/site/contact
Credit Card Information and Security: DNR Music does not store credit card information. Credit card transactions are transmitted to a secure financial gateway, and we endeavour to protect the security of your payment information during transmission by using Secure Sockets Layer (SSL) technology.
Credit card information is stored in an encrypted form by our payment gateway provider. DNR Music stores only the last four digits of any credit card with a reference ID for the payment gateway.
Children Under Age 13: DNR Music does not knowingly collect any information from persons under the age of 13. If DNR Music learns that a posting is by a person under the age of 13, DNR Music will remove that post.
Children Between the Ages of 13 and 18: We recommend that minors over the age of 13 ask their parents for permission before sending any information about themselves to anyone over the Internet.
Conditions of Use: If you decide to visit DNR Music website, your visit and any possible dispute over privacy is subject to this privacy policy and our General Terms and Conditions, including limitations on damages, and jurisdiction.
Contacting DNR Music: If you have any questions about this privacy policy, please contact us. You may also reach us by mail at ‘Pledge Music, 22 Endell Street, Covent Garden, London, WC2H 9AD’, or you can contact us here http://www.DNR Music.com/site/contact
Copyright Policy
DNR Music.com is in compliance with international copyright laws including 17 U.S.C. 512 and the Digital Millennium Copyright Act (‘DMCA’).
It is our policy to respond to any infringement notices and take appropriate actions under the Digital Millennium Copyright Act (‘DMCA’) and other applicable intellectual property laws.
If you are a copyright owner or an agent thereof and believe that any file or other content or link infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act (‘DMCA’) by providing us with the following information in writing (see 17 U.S.C 512©(3)):
A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit DNR Music to locate the material;
Information reasonably sufficient to permit DNR Music to contact you, such as an address, telephone number, and, if available, an electronic mail;
A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
If your notification complies with all of these requirements, you can contact DNR Music here: http://www.DNR Music.com/site/contact.
Any notifications not complying with the above requirements will be ignored. Please allow 1-2 business days for an email response.